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Customer Reviews

Curious to know what other Beaufort & Bluffton, SC people are thinking ofCarolina Air’s awesome quality and customer service? Read the below reviews! Even better, if you have something great to say, write one yourself!
  • Jaime Hamner
    Jaime Hamner

    5 out of 5 stars

    posted 2 months ago

    Fantastic Company. John and Jennifer’s team are true professionals. Very knowledgeable in all aspects of the heating and cooling world. Fast and prompt service. I really like their service agreements. If you need help with your heating or air, definitely call Carolina Air. Highly recommend!

  • William Dukes
    William Dukes

    5 out of 5 stars

    posted 2 weeks ago

    Absolutely pleased with the exceptional service. We just had Carolina Air replace one of our HVAC units. Unfortunately, the new system experienced a few manufacturer related hiccups shortly after installation. Carolina Air completely stood behind their products and service and immediately responded by replacing the unit with a brand new system. It is one thing to read the great reviews but quite another to experience it firsthand. Thanks to Carolina Air for another great service experience.

  • MrKeg PrintKEG
    MrKeg PrintKEG

    1 out of 5 stars

    posted 3 months ago

    Amended 3/18: We have used this company for a decade now. Unfortunately, if you are not a contract customer, they make you wait 2-3 weeks even with complete outage of system. Now we are forced to go somewhere else for help. I use Carolina Air for our small business and at home. They always try to get onsite fast and are very professional. I wouldn't say the prices are cheap, but they are definitely very reasonable. Overall, they've been an extremely reliable company to deal with.

  • Aaron Miller
    Aaron Miller

    5 out of 5 stars

    posted 3 months ago

    Carolina Air replaced our decrepit old air conditioner with a new system. The techs were on-time, friendly, and kept our house clean. The new unit runs much quieter and our energy bill is significantly lower. Very pleased with the quality of service!

  • Thomas Tayloe
    Thomas Tayloe

    5 out of 5 stars

    posted 6 months ago

    I continue to have my expectations exceeded. Every time I have dealt with anyone at Carolina Air they have always been extremely professional. Recently, our heat unexpectedly went out. The team at Carolina Air could not have been more responsive and was able to have our unit back up and running very quickly at a reasonable cost. Their service contract is worth it's weight in gold even if you don't ever use it.

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